Donation Guidelines

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Donation Guidelines

The Community Clearinghouse is pausing donor pickups until further notice so staff can focus on receiving incoming donations and possibly deliver donations to impacted families.

Mahalo for your interest in making a donation! Below are our Donation Guidelines to help you understand and identify which of your items would most help the individuals and families we serve.

The Community Clearinghouse charges a fee to pick up gently used furniture and household items from your home or business. The fee helps to cover Community Clearinghouse expenses including, but not limited to, auto insurance, vehicle registration fees, annual servicing, periodic maintenance, and gas. Unfortunately, we are unable to accommodate same-day service requests.

All donated household goods are distributed to individuals and families in need free of charge.

Flat Rate

$50

Enter Home

+$25

Not on Ground Level

+$25

Complete the Donation Pickup Form to schedule a pick up.

  • Beds – all sizes, especially single beds 
  • Household furniture – dining tables, sofas, coffee tables, chairs
  • Small appliances – microwaves, electric kettles, fans
  • Clothing – all types and sizes 
  • Accessories – footwear, handbags, backpacks
  • Linens, towels, mats
  • Hygiene – shampoo, body wash, toothbrush, toothpaste, personal hygiene products, etc.

Based on client need and liability concerns, we are unable to accept:

  • Infant/child car seats, strollers, carriers, and cribs
  • Sporting equipment – treadmills, weightlifting gear, golf clubs, etc.
  • Hospital/medical equipment – hospital beds, wheelchairs, crutches
  • Custom-built appliances
  • Musical instruments
  • Computers and related equipment, specialized electronics

Donations of furniture, bedding, household items and supplies, small appliances, and unused personal hygiene items can be dropped off at our donation warehouse in Kalihi. 

Community Clearinghouse – Donation Center 
2100 N. Nimitz Highway 
Honolulu, HI 96819 
Enter off Puuhale Road in back of building 

Donation Hours: 
Monday through Friday, 11:00 a.m. – 2:00 p.m. 
Third Saturday of the Month, 9:00 a.m. – 1:00 p.m. 

**The Community Clearinghouse is closed on weekends (except for the third Saturday of the month) and on most major holidays.** 

The Community Clearinghouse charges a fee to pick up gently used furniture and household items from your home or business. The fee helps to cover Community Clearinghouse expenses including, but not limited to, auto insurance, vehicle registration fees, annual servicing, periodic maintenance, and gas. Unfortunately, we are unable to accommodate same-day service requests.

All donated household goods are distributed to individuals and families in need free of charge.

Flat Rate

$50

Enter Home

+$25

Not on Ground Level

+$25

Make sure your items are in acceptable condition:

  • Upholstered items should not be broken or have excessive rips, stains, pet hair, or fading
  • Wooden items should not have excessive watermarks or discoloration, chipped edges, missing hardware or parts, etc.
  • Items should be clean and free of odor
  • Items MUST be pest free (i.e., no bed bugs or termites)
  • Small appliances should be clean and in working condition

We cannot accept donations that are broken, torn, dirty, rusted, or in need of repair because we do not have the staff or budget to refurbish them.

Donations are distributed to families in “as is” condition. Because of this, staff may decline a donation if, in their judgement, the item is not in clean, usable condition.

Also remember:

  • Check your items for any personal belongings. Once we receive donations, they are often immediately available for clients and may not be in our possession for you to recover your items.
  • Clearly label your items for Helping Hands Hawai‘i if you are not going to be present for the appointment. The driver will call the morning of your appointment and provide an estimated timeframe for his arrival in your area. The driver will call you if there is a delay.
  • The driver will provide a donation receipt for your items before leaving.