Finding Stability Through Representative Payee Services
When her mom’s benefits were unexpectedly interrupted, Leilani and her family couldn’t fully resolve the situation on their own.
“Helping Hands was able to step in as that third-party support,” Leilani said. “They were able to unravel some of the things that the court wasn’t able to or we as a family could not sort out together.” With support from Helping Hands Hawai‘i’s Representative Payee services, they began putting structure in place. Over time, their financial situation started to stabilize. “They become a voice that’s able to advocate for that vulnerable adult,” she said.
Before this experience, she didn’t know a service like this existed. “I would never have understood or known what Helping Hands could do until we were faced with a situation of needing that kind of support for my mom,” she said. Now, she encourages others to reach out. “If you’re looking for assistance, start here,” she said. “It worked for my mom, and I’m so grateful that we’re here today.”
“Dealing with financial affairs is very sensitive, and Helping Hands Hawai‘i has shown us that they can be trusted,” she added. “They’re credible and they care deeply.” Through its Representative Payee services, Helping Hands Hawai‘i helps individuals manage finances and maintain stability, ensuring their needs are met with consistency and care.
